FAQ

Simply add your chosen components to the cart and follow the checkout process.

No, but creating an account lets you track orders, manage past purchases, and speed up future checkouts.

No, not all products are shipped directly by Ready Set Sim. RSS participates in dropshipping programs with select manufacturers. Dropshipped products will have a callout.

We ship internationally, but availability depends on the brand and region. Shipping options will be shown at checkout.

Shipping times vary based on brand and location.

Not necessarily. Orders with multiple items may be shipped separately, especially if fulfilled by different partners.

You will receive a tracking link via email once your order ships.

We accept all major credit/debit cards, Apple Pay, Google Pay, and Shop Pay. Some regions may also see additional options at checkout.

Absolutely. Our store uses secure checkout technology and SSL encryption to protect your data.

If eligible, you’ll see installment or financing options like Shop Pay Installments during checkout.

All sales are final unless the item is defective or damaged upon arrival, as many products are shipped directly from trusted partners.

Contact us within 24 hours of your order and we’ll do our best to make changes or cancel before fulfillment begins.

Yes! We offer white-glove installation through our SimStillation service in select regions.

Definitely. Use our Sim Rig Builder or contact our support team for a free consultation. We’ll recommend products tailored to your setup, experience level, and goals.