Policies

All sales are final.
Because many of our products are shipped directly from our manufacturing partners, we are unable to accept returns or exchanges for any reason other than damaged or defective items.
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos and your order number. We’ll work with the supplier to resolve the issue as quickly as possible.
Please do not return any items without contacting us first—unauthorized returns will not be accepted.
Effective Date: 06/01/2025

At Ready Set Sim, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our website.

What We Collect:
- Personal information (name, billing and shipping address, email, phone number)
- Payment details (processed securely via third-party providers — we do not store full payment info)
- Device information (IP address, browser type, time zone, cookies)
- Order and browsing behavior (products viewed, referring websites, pages visited)

How We Use Your Information:
- Fulfill and deliver orders
- Process payments and prevent fraud
- Provide customer support and order updates
- Improve and optimize our website
- Send promotional emails (if you’ve opted in)

Sharing Your Information:
We only share your information with trusted service providers when necessary:
- Shopify (our ecommerce platform)
- Payment processors
- Shipping and logistics partners
- Dropshipping suppliers (for fulfillment)
- Marketing and analytics services (e.g., Google Analytics, Meta)

We do not sell or rent your personal data.

Cookies and Tracking:
We use cookies and similar technologies to:
- Remember your preferences
- Provide a personalized shopping experience
- Analyze site performance and usage

You can control cookie settings through your browser.

Marketing Communications:
If you opt in to receive emails from us, we may send product updates, promotions, or content. You may unsubscribe at any time via the link in any email or by contacting us.

Children’s Privacy:
Our site is not intended for children under 13. We do not knowingly collect personal information from children.

Your Rights:
If you’re a resident of the EEA, UK, or California, you may:
- Access, correct, or delete your personal data
- Object to or restrict data processing
- Receive a copy of your personal data
- Opt out of any “sale” of your data (California)

To exercise your rights, contact: support@readysetsim.com (Subject: Data Privacy Request)

Data Security:
We use industry-standard safeguards to protect your personal data and ensure secure transactions.

Contact Us:
ReadySetSim LLC
hello@readysetsim.com